Small and medium sized businesses do not always have the luxury of employing in-house staff with experience and background in the critical areas of human resources, policy, contracts and general compliance. The day-to-day administrative work in these areas is often assigned to staff members who wear many other hats. For example, Human Resources matters are sometimes expected to be handled by the person who administers payroll (usually an administrative resource or accounting manager) and who may not have had any formal HR training. When something comes up that is new or not part of the daily routine, will your people know what to do (and what not to do)? Or will you become exposed to a potential labor claim, negative publicity or other liability?
Supplement Your Team Resources While Undergoing HR Training
From start-ups to well established firms, small to medium sized businesses can benefit from bringing in outside expertise from time to time, especially when a challenge is looming. When Susan starts an assignment, she will partner closely with you to first understand your business environment and the scope of your needs. She will speak with your key people and relay that she is there to support them. Susan’s goal is never to replace or work around your existing staff resources—but rather to collaborate with them and solve problems and mitigate risk. Susan has coached, mentored and provided hr training for countless professionals over the course of her career and this is one of the most valuable aspects of each of her completed assignments—that she has left your business in the capable hands of your own well-trained staff members.
Affordability
Defending a business against a labor claim, regulatory inquiry, or other compliance issue is time-consuming and expensive. It is always better to avoid an issue by having a person with knowledge and expertise come in and ensure that your team is following proper policies and guidelines. Creating supporting documentation to show that you are following best practices will also help your insurance carriers and attorneys support your defense if an issue does arise down the road. Susan’s consulting services are provided in an efficient manner, with fees that are predictable and affordable to meet the needs of the average small to mid-sized business.
Satisfied Clients
You will notice that each page of this website provides a brief testimonial from a satisfied client of SLD Consulting Services. Additional references are available upon request.
Susan D’Agostino ’85 MBA has been a member of the University of New Haven’s College of Business advisory board since 2015. During Susan’s tenure on the advisory board, the College has grown in terms of the number of students and the volume of credit hours generated. Susan’s leadership on the advisory board helped the College recently launch a Nonprofit Institute and the first university-wide program in Entrepreneurship and Innovation. For the Nonprofit Institute, Susan helped develop an instrumental element of our new Nonprofit Certificate Program in Leadership, Innovation and Organizational Sustainability. Susan’s unwavering support of the College and its world-class programs have already help us change the lives of our students and the community in which we live.
Brian T. Kench, Ph.D.
Dean, College of Business
Professor of Economics
University of New Haven
www.NewHaven.edu/Business
